This sequence of characters serves as a point of contact for healthcare professionals interacting with a specific Medicare Administrative Contractor (MAC). It facilitates communication regarding claims processing, eligibility verification, and other administrative tasks related to patient care under the Medicare program. For example, a physician needing to clarify a denial of service payment may utilize this resource to speak directly with a representative.
Access to this contact information is crucial for efficient practice management and timely resolution of billing inquiries. Efficient communication ensures healthcare providers receive appropriate reimbursement for services rendered, minimizing administrative burdens and supporting financial stability. Historically, this type of resource was less readily available, leading to delays in claim resolution and increased operational costs for healthcare facilities.