This service allows subscribers to redirect incoming calls to an alternate telephone number. For instance, a user anticipating an important call but needing to be away from their primary phone can activate the feature to forward those calls to a mobile device or another landline.
The implementation of this capability enhances communication flexibility and accessibility. Historically, it provided a significant advantage for businesses and individuals who needed to remain reachable regardless of their physical location. Its availability has been critical for ensuring uninterrupted service and minimizing missed opportunities.